Service

1. What makes ipixel LED special?

A. IPixel LED is focused on the development of pixel LED lighting 

B. We use produce LED lighting with IC to change colors and do not produce industrial type lighting

C. You can find our products world wide with a tight focus in Europe, North America, and Mexico

D. Our sales and manufacturing team has 5 years of experience in the LED field

 

2. What is the size of ipixel LED?

Our manufacturing facility located in Baoan Shenzhen city is 1200 square meters and we employ 2 electronics engineers, 3 quality control workers, and 5 sales representatives.

 

4. What certificates do you hold?

95% of our product line is CE and/or RoHS certified.

 

5. Can you provide OEM or ODM services?

We have experience in OEM and ODM services from multiple customer requests.

 

6. Does ipixel LED produce everything it offers?

We make about 90% of our own products. Some controllers and power supplies are outsourced.

 

7. What is ipixel LED's typical lead time?

In stock items average 3-7 days after invoices are paid and custom products may take 8-15 days

 

8. Does Ipixel LED have references?

A. We are verified by Alibaba.com

B. We have many customer references world wide upon request.

C. You may take a video tour of our facilities via Skype ID vide chat.

D. use Skype ID video chat with our salesman to show you our factory,office etc...

 

9 What about tax and import costs?

Please consult your local customs offices as all locations can vary. Usually you can expect to pay around 25% of the invoice value.

 

10. How are ipixel salesmen trained?

We train all of our employees in product knowledge, LED design, controllers, and wiring. We encourage knowledge of overseas culture and continue to help them develop communications skills. We always strive to provide a great experience for our customers.

A. products knowledge about LED, controller, wiring  DELETE

B. communication skills DELETE

C.oversea culture DELETE

whatever bad experience you had in the past , we always believe there are good supplier with DELETE

profffessional saleman work with you , and we believe we are the one DELETE

 

11. Can you help us design animations?

we have a animation and program designer in company , even if we dont had business before

we will be happy to do a animation design or program file for you and it will be free.

it's a part of business to help someone built something

Yes and free of charge. Get in touch for more information.


Email: inquiry@ipixelleds.com WhatsApp: 0086-138-0255-3087       Skype: ipixelled
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